At Astro Balaji, we strive to provide high-quality products and services. Please read our Return & Refund Policy carefully before making a purchase.
1. Eligibility for Returns
Products can be returned within 7 days of delivery if they are damaged, defective, or incorrect. Items must be unused and in their original packaging.
2. Non-Returnable Items
Due to the spiritual nature of our products, certain items such as energized products, customized items, and astrology services are non-returnable and non-refundable.
3. Refund Process
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
4. Late or Missing Refunds
If you have not received your refund within the expected time, please check with your bank or payment provider. If the issue persists, contact our support team.
5. Shipping Costs
Shipping charges are non-refundable. Customers are responsible for return shipping costs unless the product is defective or incorrect.
6. Order Cancellation
Orders can be cancelled within 24 hours of placing them. Once processed or shipped, cancellation may not be possible.
7. Contact Us
For return or refund requests, please contact us through our website support. Our team will assist you with the process.